FAQs

Why should I store medical records of my patients electronically, when neither current law nor patients insist for this?

It’s true that neither law nor patients demand storage of medical records but this practice has its own set of benefits for you. This includes efficient management of clinic practice, finance as well as administration. Few of its prime benefits include:

	Systematic storage and streamlining of all clinic records
	Standardization of practice – across all your clinics
	Patient data available to you even if patients forget to carry their file, prescriptions, etc.
	Establishes a foundation for evidence-based practice
	Saves time that is usually spent on repetitive activities – instructions, prescriptions, letters, certificates, tagging, etc.
	Generates various reports, electronic prescriptions and bills, helps collection tracking

This and a lot more simplifies your practice way beyond imagination. For further details on how a clinic management system can help you in your practice, click here (link to CMS page)

If I enter data into the Clinic Management System while my patients are sitting in front of me, they may feel irritated that I’m not giving them attention but spending more time with my gadget. How can I store my patients’ records electronically then?

This should not be a difficult task at all.

	Your receptionist can enter data into the CMS – after your patient has finished consultation, or
	We can provide you with specialized digital equipment using which you may continue to prescribe the way you currently practice – writing on your letterhead and giving the prescription to your patient. At the end of day, you can send the file to us with all the data on it and our data entry operators will enter the data in your clinic account.

CMS is good for doctors in developed nations or the ones who do not see too many patients daily. I am overloaded with patients and do not have the time to enter their records electronically. How can I use the CMS?

CMS is an ideal tool for someone like you, who has a lot of patient data to work with. In order to simplify your CMS usage, we would suggest you to choose any of the following options:

	Your receptionist can enter data into the CMS – after your patient has finished consultation, or
	We can provide you with specialized digital equipment using which you may continue to prescribe the way you currently practice – writing on your letterhead and giving the prescription to your patient. At the end of day, you can send the file to us with all the data on it and our data entry operators will enter the data in your clinic account
	You may also choose to begin by entering only non-clinical data and gradually move onto entering clinical data as well.

Isn't a CMS loaded on my PC / Laptop / Tablet better than web-based Med Docket CMS?

CMS loaded on your personal device is likely to have multiple issues such as:

	Hardware dependency – if you change the hardware, you will need to reload the software again and you may lose the existing data
	A loaded software will not come with free upgrades – you need to buy upgrades
	Different practice locations cannot be linked unless you carry the hardware around with you
	IT infrastructure is required to take backups regularly

All of these problems are completely done away with in a web-based CMS:

	It is hardware-independent – no matter which desktop, laptop, table you use
	It connects all your practice locations seamlessly
	All upgrades are free
	You do not need any additional IT infrastructure to manage it – you do not have to bother about data loss or back-up or transfer; we take care of it all.

Is my patients’ data safe on the web-based portal Med Docket? Can other doctors see my data?

Your patient data is highly secure on Med Docket.

	No one can access your data, without your username and password
	Demographic data is encrypted, hence even if there is hacking, your data remains protected
	We do not sell data so may put all your worries to rest.

What if I decide one day that I do not want to continue with the CMS service? Will I lose all my patients records?

It’s good that you are healthy but storing medical data digitally can have benefits for you too:

	No, you won’t lose any data. All your patient records will be given to you on an external drive. This can then be migrated to other system by you
	You may also take a printout of ‘Medical Summary’ of all your patients and store it as a physical record, if needed.